FAQ'S
| This page has the answers to a number of frequently asked questions about TEXX and our services - answers to questions that you also might like to browse through. It is interesting and useful information packaged in question and answer form. | |
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Does TEXX work with Native Speakers? |
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Yes. We work with an extensive European network of translators who work in their native
language. Moreover, we work with translators who live in their native countries or who
live here but go home regularly so that they keep up to date with the latest developments
in their own language.
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How do we work out the price of a translation? |
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The words in the translated text are counted by the word processing program
(including proper names, but excluding numbers and punctuation marks), and that total
forms the basis for the invoice.
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On average, how long does a translator take to translate a text? |
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Translators do about 250-300 words per hour, depending on how difficult the text is.
With highly specialised texts (for example, extremely technical or scientific texts),
the rate might be only about 200 words an hour.
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What happens if the client is not (entirely) satisfied with the translation he has been given? |
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According to the General Conditions of Sale of TEXX International Communications b.v.,
complaints must be sent to us in writing within 14 days of receipt of the translation.
In practice, however, we will do everything possible to ensure that the translation is
up to the required standard - of course! In some cases, the assistance of the client might
be required, particularly with technical translations. It would help us if we are provided
with the current terminology or jargon specific to your line of business. Once we have
that information to hand, then we can make sure that it is used consistently in all
translations.
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For what sorts of clients does TEXX work? |
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TEXX works for a wide variety of clients including a large number of advertising and
PR agencies, marketing-communications agencies, firms working in the field of tourism and
leisure, and industrial companies.
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